“Nowadays, the company management has a great responsibility: to guide the company toward a Sustainable Development.

The path to be followed is structured in several phases; the listening, the involvement of all stakeholders and the transparency in communicating the actions taken, are steps that allow the company ecosystem to be aligned with the holistic values of the Sustainable Development”.

– Monica Mazzucchelli, “Verso un mondo nuovo”

Stakeholder Engagement in the ESG landscape

Within a Profit system that values People and the Environment, Sustainability is a competitive component. Relationships with stakeholders, in this view, are critical for a Sustainable Development. By involving Stakeholders and collaborating with them, it is possibile to generate a virtuous multiplier of innovation and change.

Who is the Stakeholder

Stakeholders are all those who can affect the accomplishment of the organization’s purposes and/or its behavior. They are, for example, public interest groups, competitors, shareholders, financiers, collaborators, customers, and suppliers.

What is the Stakeholder Engagement

The Stakeholder Engagement is the set of activities and initiatives that include solutions which incorporate the three ESG aspects and give value to all the parties involved.

The three pillars of an effective Stakeholder Engagement are:

  • Awareness on issues related to ESG
  • Attendance to Stakeholders’ requirements
  • Participation and collaboration

The Stakeholder Engagement is the main indicator for monitoring and managing the quality of relationships. It becomes crucial to the development of organizational policies and strategies.

Consulnet Italia assists businesses with Stakeholder Engagement procedures, from the design to the implementation and monitoring of actions to engage the Stakeholders. A successful Stakeholder Engagement, in particular, needs the participation to be managed as a circular process with the purpose of constant improvements.