Stakeholder Engagement - Consulnet Italia

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Engagement

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“Nowadays, the company management has a great responsibility: to guide the company toward a Sustainable Development.

The path to be followed is structured in several phases; the listening, the involvement of all stakeholders and the transparency in communicating the actions taken, are steps that allow the company ecosystem to be aligned with the holistic values of the Sustainable Development”.

– Monica Mazzucchelli, “Verso un mondo nuovo”

Stakeholder Engagement in the ESG landscape

Within a Profit system that values People and the Environment, sustainability allows companies to achieve a competitive advantage.

In this perspective, relationships with stakeholders are a vital component for sustainable development. By involving stakeholders and collaborating with them, it is possibile to generate a virtuous multiplier of innovation and change.

Who is the Stakeholder

Stakeholders are all those who can affect or can be affected by the accomplishment of the organization’s purposes and/or its behavior – such as public interest groups, competitors, shareholders, financiers, collaborators, customers, and suppliers.

What is the Stakeholder Engagement

Stakeholder Engagement is the set of activities and initiatives that include solutions embracing the three ESG aspects and generate added value to all the parties involved.

The three pillars of an effective Stakeholder Engagement are:

Awareness on issues related to ESG
Attendance to stakeholders’ requirements
Participation and collaboration

Stakeholder involvement is the main indicator for monitoring and managing the quality of relationships. It is therefore crucial in the formulation of organizational policies and strategies.

Consulnet Italia supports businesses in Stakeholder Engagement procedures, from the design to the implementation and monitoring of the stakeholder listening initiatives. A successful Stakeholder Engagement, in particular, requires the participation to be managed with the purpose of a continuous improvement.